Privacy Policy

1. Who this policy applies to

This policy applies when you visit GiftSongs, create a project, upload media, buy a product, manage a subscription or contact support.

2. Information we collect

We collect information you provide, information created while delivering the service, and limited technical information from your device.

2.1 Account, payment and delivery information

This can include your email address, display name, login records, subscription and order history, delivery address, and payment status.

• Stripe processes card details; GiftSongs receives status and reference data
• Delivery details are used to fulfil physical orders
• Support messages are retained with the related account or order

2.2 Stories, songs and media

Project details can include names, relationships, occasions, stories, lyrics, generated audio, covers, photos, videos and gift messages.

2.3 Technical and usage data

We may record IP address, browser and device information, request identifiers, page usage, security events and error logs.

3. How we use information

We use information to provide and improve GiftSongs, authenticate accounts, generate and store projects, process payments, deliver orders, prevent abuse and answer support requests.

4. Service providers and international processing

We use vetted providers for payments, hosting, file storage, email, analytics and AI processing. They receive only the information needed for their role and must protect it under contract.

5. Storage, retention and security

We use access controls, encryption in transit, audit records and restricted administrative tools. We keep data only while it is needed for the service, legal obligations, disputes or fraud prevention.

6. Your rights and choices

Depending on your location, you may ask to access, correct, export or delete personal data, object to or restrict processing, and withdraw consent.

• Unsubscribe links stop optional marketing
• Account deletion may not remove records we must keep by law
• We may verify identity before completing a request

7. Children

GiftSongs is not directed to children under 13. If you believe a child has provided personal information without appropriate consent, contact us.

8. Changes and contact

We will update the date above when this policy changes. Contact support with privacy questions or a data-rights request.